philosophy
At O sm Tours , we firmly believe that travel is an opportunity to live life-changing and self-improvement experiences that leave a positive mark on our lives. With our extensive experience in Patagonia, we have learned to value every moment and turn each trip into an unforgettable adventure. For this reason, we are committed to accompanying our clients every step of the way: from planning to experiencing and remembering their trips. Trips are much more than just moving from one place to another. We believe that each trip is a unique opportunity to experience life at its best, to transform and overcome internal barriers. Our rich history in Patagonia has taught us that travel can change lives, leaving an indelible mark on our hearts and minds. This is why we are dedicated to accompanying our clients every step of the way: from the first dreams of adventure to the memories they will treasure forever.
At OSM Tours, our mission is to inspire and facilitate unforgettable travel experiences for our clients. We are committed to delivering exceptional, personalized, detail-oriented service at every stage of the travel process. We seek to exceed our clients’ expectations, providing exciting destinations, flexible itineraries, and expert support at every turn. We strive to be leaders in the tourism industry, creating memories that last a lifetime and building long-lasting relationships with our clients based on trust, quality, and satisfaction.
Our vision at OSM Tours is to be recognized as the leading tour agency in creating extraordinary travel experiences around the world. We strive to constantly innovate, offering a wide range of destinations and services that suit the needs and desires of our clients. We seek to expand our global presence, establishing strong relationships with local suppliers and strategic partners to ensure excellence in every aspect of our services. We aspire to be a benchmark in environmental responsibility and sustainability, promoting ethical and environmentally friendly tourism practices in all our operations. In short, our vision is to be the preferred travel choice for those seeking adventure, quality and exceptional service every step of the way.
Mission
Vision
Our commitment to excellence is evident in everything we do. From the quality of our customer service to the meticulous planning of every detail of the trip, we strive to exceed your expectations every step of the way. At OSM Tours, we don’t just get you from place to place; we provide you with an experience that will linger in your memories long after the trip is over.
Thomas S. Ortiz M.
Chief Executive Officer (CEO)
“I transform trips into experiences and experiences
into lasting impressions.”
Soy Thomas, publicista de profesión y explorador de vocación. Durante años trabajé en el mundo de la comunicación, aprendiendo cómo las marcas se conectan con las personas. Sin embargo, mientras diseñaba campañas, descubrí que mi verdadera pasión no estaba en una oficina, sino en la naturaleza, guiando a viajeros por paisajes únicos y compartiendo con ellos la magia de la aventura.
De esa fusión entre la comunicación y la experiencia real como guía de turismo nació OSM Tours. Una agencia construida no solo para vender viajes, sino para crear experiencias transformadoras, donde cada aventura se viva con los cinco sentidos y deje huella tanto en el viajero como en el lugar que visita.
Nuestra propuesta de valor es simple pero poderosa:
Hacer turismo de manera consciente, experiencial y congruente.
No buscamos que acumules destinos, sino momentos. Queremos que cada paso te acerque a ti mismo, a la cultura local y al respeto por nuestro entorno natural.
OSM Tours no es una agencia tradicional. Somos una comunidad de aventureros que creen que viajar no es escapar, sino encontrarse. Aquí, cada tour es diseñado para despertar emociones, generar conexión humana y dejar recuerdos que acompañen toda la vida.
Porque más que turismo, lo que ofrecemos es un estilo de vida: vivir la aventura de forma auténtica, responsable y profundamente significativa.
